1. Who we are

Syed Foundation is a public-benefit platform focused on education, research, reading, learning, dignity, knowledge access and responsible institutional support. For the purpose of this website privacy notice, Syed Foundation is responsible for personal information processed through this website and through direct communications sent to us.

If you have questions about this Privacy Policy, or if you want to exercise your privacy rights, contact us at info@syedfoundation.com.

This is a practical website privacy notice. It should be reviewed again if the website adds donation-processing tools, newsletters, event registrations, volunteer forms, analytics tools, advertising pixels or other third-party integrations.

2. Information we may collect

We may collect personal information when you visit the website, contact us, complete a form, make an enquiry, discuss partnership, support a project, request information, or communicate with Syed Foundation.

  • Identity information, such as name, organisation, role, or contact person details.
  • Contact information, such as email address, phone number, city, country or postal details if you provide them.
  • Enquiry information, such as your message, project interest, partnership request, support enquiry, donation-related question or general communication.
  • Donation or support information, where applicable, such as transaction reference, donation amount, support category or communication history. Payment card details should normally be handled by secure payment providers, not stored directly by the website.
  • Technical information, such as IP address, browser type, device information, pages viewed, referral source, date and time of visit, and similar website usage data.
  • Communication records, such as emails, form submissions, replies, attachments and follow-up notes.

3. How we use personal information

We use personal information only where there is a clear reason connected with the website, communication, foundation administration, project delivery, partnership management, record keeping or legal obligation.

Purpose Information used Typical lawful basis
Responding to enquiries Name, email, phone number, message content and related communication details. Legitimate interests, consent where you voluntarily contact us, or steps before an arrangement.
Managing partnerships and projects Contact details, organisation details, project information and communication history. Legitimate interests, consent or contract-related processing where relevant.
Handling donations or support enquiries Contact details, donation/support information, communication records and administrative information. Consent, legitimate interests, legal obligations and transaction-related processing where applicable.
Website operation and security Technical data, logs, device data and security-related information. Legitimate interests in keeping the website secure and functional.
Records and accountability Communication records, project records, support records and administrative information. Legal obligations and legitimate interests in responsible governance.

4. Dignity and sensitive information

Syed Foundation aims to handle personal information with dignity and care. We do not want people to send unnecessary sensitive information through ordinary website forms or email.

If a project, support request, safeguarding concern or public-benefit matter involves sensitive information, we will aim to handle it carefully, limit access, avoid unnecessary exposure, and keep only what is reasonably needed.

Please do not send highly sensitive personal information unless it is necessary for the specific enquiry and you are comfortable sharing it through the selected communication method.

5. Cookies, analytics and technical data

This website may use cookies or similar technologies to support basic site functionality, security, performance, analytics and user experience. Cookies are small files stored on your device by your browser.

Some cookies may be necessary for the website to work properly. Others, such as analytics or marketing cookies, should only be used according to the choices made available to users where required.

You can usually control cookies through your browser settings. Blocking some cookies may affect how the website functions.

6. When we may share information

We do not sell personal information. We may share information only where necessary for legitimate operational, technical, legal, public-benefit or administrative purposes.

  • Website hosting, email, IT, security, analytics and form-service providers.
  • Payment or donation service providers where donations or transactions are processed through third-party systems.
  • Professional advisers, accountants, legal advisers, consultants or compliance support where required.
  • Project partners or delivery contacts where necessary for a specific public-benefit project or partnership.
  • The Syed Group or connected administrative support where relevant to governance, infrastructure or institutional support.
  • Regulators, public authorities or legal bodies where required by law.

7. International communications and transfers

Syed Foundation may receive enquiries, partnership messages, project communications or support requests from different countries. Depending on the nature of the communication, information may be accessed or processed by service providers, systems or authorised support contacts outside your country.

Where personal information is transferred internationally, we aim to use appropriate safeguards, access controls and responsible service providers.

8. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, administering projects, maintaining records, managing partnerships, complying with legal obligations, resolving disputes and protecting legitimate interests.

  • General enquiries may be kept for a reasonable period after the matter is resolved.
  • Partnership, project and support communications may be kept for longer where needed for records, continuity and accountability.
  • Donation or transaction-related records may be kept according to applicable accounting, legal or administrative retention needs.
  • Information that is no longer needed should be deleted, anonymised or archived according to the relevant record type.

9. How we protect information

We use reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, secure systems, limited permissions, administrative review and responsible record handling.

No website or email system can be guaranteed to be completely secure. Users should avoid sending highly sensitive information through ordinary website forms or unencrypted email unless necessary.

10. Your privacy rights

Depending on your location and the laws that apply, you may have rights over your personal information. These may include the right to:

  • request access to personal information we hold about you;
  • ask us to correct inaccurate or incomplete information;
  • ask us to delete information in certain circumstances;
  • ask us to restrict or pause certain processing;
  • object to certain processing, including processing based on legitimate interests;
  • request a copy of information in a portable format where applicable;
  • withdraw consent where processing is based on consent;
  • complain to a relevant data protection authority.

To make a privacy request, contact info@syedfoundation.com. We may need to verify your identity before responding.

11. Children’s privacy

Some foundation work may relate to education, learning, reading or public benefit, but this website is not designed to knowingly collect personal information from children without appropriate permission. If a parent or guardian believes that a child has provided personal information through the website, they should contact us so we can review and delete the information where appropriate.

13. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in the website, operations, technologies, legal requirements or internal practices. The latest version will be posted on this page with an updated date.